❓ Frequently Asked Questions

TurnitinMy checks your documents for plagiarism and AI-generated content (ChatGPT, GPT-4, etc.) before you submit them — fast, affordable reports for students.

Same plagiarism-checking technology, much cheaper (RM2.78 vs. institutional pricing) and faster (10-45 minutes). No account needed, and AI detection is included. We're an independent service, not affiliated with Turnitin LLC.

Yes. Checking your own work before submission is completely legal and ethical — it helps you catch issues and cite sources properly before your official submission.

Plagiarism Check: RM2.78 · AI Detection + Plagiarism: RM7.99 · Full thesis (Premium): RM3.78. No hidden fees.

Payment instructions will be provided via WhatsApp after you submit your document request.

Yes — 10% off for 5+ documents, 15% off for 10+, 20% off for 20+. WhatsApp +60-162610232 for a bulk quote.

Full refund if your report isn't delivered within 24 hours. Requests must be made within 48 hours — see our Terms of Service.

Go to our upload section, choose your service and delivery method, then upload your document. Payment instructions follow immediately.

Most reports are ready in 10-45 minutes after payment. Delivered via WhatsApp or email.

Word (.doc/.docx), PDF (text-based), .txt, and .rtf — up to 25MB. Scanned/image PDFs need OCR conversion first.

95%+ accuracy for plagiarism, 90%+ for AI detection. Reports are a guidance tool — final decisions rest with your institution.

Yes. Uploads are encrypted, documents are auto-deleted after 30 days, and nothing is stored in any plagiarism database. See our Privacy Policy.

No. We never contact universities or report your checks — it's completely private.

No. We never sell your data. It's only shared with payment processors or cloud storage as needed to run the service.

Overall similarity score, matched sources with links, highlighted matches, and suggestions to improve originality — delivered as a PDF.

It flags text likely written by ChatGPT, Gemini, Claude, or similar AI tools — useful if your university prohibits AI-assisted writing.

Generally: 0-15% excellent, 15-25% good, 25-40% needs revision, 40%+ needs a rewrite. Always check your own university's specific policy.

Check your file is under 25MB and in a supported format, then try a different browser. Still stuck? Email gunl88889@gmail.com or WhatsApp +60-162610232.

AI detection supports English, Spanish, and Japanese, for documents of 300-30,000 words (.docx or .pdf, under 20MB). Code, poetry, and slides aren't supported.

WhatsApp (fastest, within 1 hour) or email (within 6 hours).

Check your spam folder and that your contact details were correct. Still missing? Contact us with your order details — we'll resend within 1 hour or refund in full.

Yes — contact us within 24 hours of receiving your report and we'll review it free of charge. We can't change accurate similarity scores, only fix genuine processing errors.